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Privacy Policy

Privacy Policy

Effective Date: 1/1/2025

1. Introduction

Vertical Roofing Co. (“we,” “us,” or “our”) is committed to protecting your privacy and transparency in how we collect and use your information. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding that data.

2. Information We Collect

a. Contact Information

  • Name

  • Email address

  • Phone number

  • Physical address (if provided through forms or service requests)

b. User-Submitted Information

  • Form responses and service inquiries

  • Communication preferences (e.g., opting into email or SMS marketing)

c. Technical Data

  • IP address

  • Browser type and version

  • Cookies and usage data

  • Device identifiers

3. How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and provide roofing estimates or services

  • Send transactional or promotional emails and SMS (with your consent)

  • Improve website functionality and customer service

  • Comply with legal obligations

4. Marketing Communications

Email & SMS:
With your express consent, we may send you updates, promotions, and reminders via email and/or SMS.

  • You can opt out of email marketing by clicking the unsubscribe link in any email.

  • You can opt out of SMS marketing by replying STOP to any message.

We never sell your information to third parties.

5. Sharing of Information

We may share your personal data with:

  • Service providers (e.g., Mailchimp for emails, SMS platforms)

  • Law enforcement or regulators as required by law

  • Web analytics and hosting partners, solely to help us operate the site

We do not sell or rent your data for third-party marketing.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Request a copy of your personal information

  • Request correction or deletion

  • Opt out of marketing

  • Lodge a complaint with your local data authority

7. Data Security

We implement appropriate safeguards to protect your information. However, no online transmission is 100% secure.

8. Notice at Collection (California Residents)

At the point of data collection, we disclose:

  • What we collect: Name, phone, email, and service details

  • How it’s used: To provide services and communicate

  • Who it’s shared with: Only our internal staff and service providers

9. Contact Information

If you have questions or requests regarding this Privacy Policy:
Vertical Roofing Co.
389 S Lipan St, Denver, CO 80223
📧 customerservice@verticalroofingco.com
📞 (303) 484-9854